Privacy Policy

Last Updated: 10 October 2026

At AROMOR, we value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase through https://aromornow.com.

By using our website, you acknowledge the privacy practices described below.

1. Information We Collect

When you interact with our website, we may collect the following types of information.

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Account information, if you create an account

• Information voluntarily shared through customer inquiries, reviews, or feedback

Order & Transaction Information

• Products purchased

• Order history and transaction details

• Payment confirmation and transaction references

• Shipping and delivery information

• Return, replacement, and refund requests

Technical & Browsing Information

• IP address

• Browser type and device information

• Pages visited and website interactions

• Cookie identifiers

• General location information derived from technical data

We collect information directly from you, automatically through website technologies, and, where applicable, through service providers involved in your transactions.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

• Processing and fulfilling orders

• Arranging shipping and delivery

• Sending order confirmations and shipping updates

• Processing payments and refunds

• Responding to customer inquiries

• Providing customer support

• Improving website functionality and shopping experiences

• Preventing fraud and unauthorized transactions

• Complying with legal, accounting, and regulatory requirements

• Sending promotional communications where you have provided the required consent or where otherwise permitted by applicable law

We aim to collect only the information reasonably necessary for these purposes.

3. Payments & Transaction Security

Payments made through our website are handled using supported third-party payment service providers.

These providers may collect and process payment-related information according to their respective privacy and security policies.

AROMOR receives the transaction information needed to verify payments, manage orders, and handle refunds.

We take reasonable steps to protect customer information but cannot guarantee that any online system is completely free from security risks.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand visitor interactions.

These technologies may help us:

• Remember shopping cart information

• Maintain website sessions

• Understand browsing behavior

• Measure website traffic and performance

• Improve product recommendations

• Evaluate marketing and advertising campaigns

Some cookies are necessary for website functionality, while others may support analytics or advertising.

You can manage certain cookies through your browser settings and any privacy controls made available on our website.

Disabling certain cookies may affect website functionality.

5. Sharing of Personal Information

AROMOR may share relevant personal information with trusted service providers when necessary to operate our business.

These may include:

• E-commerce and website hosting providers

• Payment processors

• Shipping and logistics partners

• Customer support service providers

• Analytics and marketing service providers

• Fraud prevention and security providers

• Professional advisers and regulatory authorities where legally necessary

Information shared with these parties is limited to what is reasonably required for the relevant purpose.

Advertising and analytics partners may process certain browsing or interaction data where their technologies are enabled on our website, subject to applicable privacy requirements.

We do not authorize third parties to misuse personal information shared with them for providing services to AROMOR.

6. Marketing Communications

With your consent where required, we may send promotional emails, product updates, new launch announcements, exclusive offers, and other brand communications.

You may unsubscribe from marketing emails using the unsubscribe option provided in those communications or by contacting info@aromornow.com.

Unsubscribing from promotional messages will not prevent essential communications concerning orders, payments, shipping, or customer support.

7. Data Storage & Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal and regulatory obligations.

Retention periods may depend on:

• The status of your customer relationship

• Order and transaction requirements

• Taxation and accounting obligations

• Fraud prevention and security requirements

• Applicable legal obligations

• The need to resolve complaints or disputes

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable laws and technical requirements.

8. Data Protection & Security

We implement reasonable organizational and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Access to customer information is limited according to legitimate operational requirements.

Although we take data protection seriously, no method of internet transmission or electronic storage can guarantee absolute security.

9. Your Privacy Rights

Subject to applicable laws, you may have rights to:

• Request access to personal information held about you

• Request correction of inaccurate or incomplete information

• Request deletion of eligible personal information

• Withdraw consent for processing activities that depend on your consent

• Raise concerns about how your personal information is handled

To submit a privacy-related request, contact us at info@aromornow.com.

We may need to verify your identity before processing certain requests.

Some information may need to be retained to fulfil legal obligations, complete transactions, prevent fraud, or resolve disputes.

10. Third-Party Websites & Services

Our website may include links or integrations connecting to third-party websites, social media platforms, or external services.

These third parties may maintain independent privacy policies and data-handling practices.

We recommend reviewing their policies before providing personal information.

AROMOR is not responsible for the privacy practices of third-party websites that we do not control.

11. International Data Processing

Some technology providers and service partners supporting our website may process or store information in locations outside your country of residence.

Where international data processing occurs, we aim to ensure it is handled in accordance with applicable data protection requirements.

12. Children's Privacy

Our website is intended for individuals who can lawfully make purchases or who are using the website with appropriate parental or guardian supervision.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by law.

If a parent or guardian believes that a child's personal information has been collected improperly, they may contact us to request appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, or applicable laws.

Any revised version will be published on this page with an updated date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes in how personal information is processed.

14. Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern regarding personal information, please contact:

AROMOR

Website: https://aromornow.com

Email: info@aromornow.com

We are committed to respecting your privacy and handling your information responsibly.